Company Overview
The company started as a roadside dessert stall in Penang in the year 1936 and has now grown to own more than 20 retail outlets all over Malaysia.
Responsibilities:
- Manage sales and profits by monitoring costs, inventory levels, and wastage
- Process crew applications, set up interviews, and monitor crew turnover rate, disciplinary issues, and leaves
- Monitor product quality and take corrective action with crew to improve service times and quality
- Train crew to maintain restaurant cleanliness during shift and follow restaurant cleaning plan and Preventative Maintenance Program
- Train crew in initial position skills and cross-train crew as necessary for efficient coverage as per SOP
- Follow SOP flowcharts to ensure crew is meeting prep and production goals
- Monitor inventory levels to ensure product availability and orders
- Assist in cash control activities and develop expense and revenue reports
- Ensure proper execution of standards and procedures when managing shifts
- Follow procedures outlined in the Operations manual
- Maintain safe working conditions in restaurant as outlined in company policies and procedures
- Use consistent practices in managing performance problems with crew
- Provide consistent crew communication
- Conduct crew performance reviews with Asst. Ops Manager on a timely basis and take corrective action in response to crew with performance issue.
- Perform any tasks as assigned
Requirements:
- Candidates must possess at least Bachelor’s in Business Administration / Any Equivalent.
- 3 Years prior working experience in outlets management required.
- Prior working experience in Food & Beverages Outlet is an added advantage.
- Able to work as a team to achieve outlet target and ensure smooth outlet process.
- Self-discipline and self-driven to keep up-to-date knowledge and skillset to fulfil task on outlet operations.
- Possess own transport
- Excellent interpersonal, leadership and conflict resolution skills
- Languages: English, Bahasa Malaysia, Chinese (added advantage)
- Willing to travel to various Klang Valley outlets
- Willing to work in Seksyen U8, Shah Alam, Selangor
Interested candidates please send your resume to enquiry@carriera.com.my or call us at 017-3188539.