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Supermarket Outlet Supervisor

Location
Bandar Sri Damansara, Kuala Lumpur
Job Type
Full time
Experience
2+ years

About the Company

The company, from humble beginnings in 1985 as a small stall in a morning market, has grown into a fresh produce importer and retailer, operating a wholesale market in Klang Valley with a diverse range of products.

Responsibilities

  • Oversee daily store operations, ensuring smooth workflow and efficiency.
  • Manage stock levels, coordinate with central buyers, and oversee inventory.
  • Ensure excellent customer service and address customer concerns.
  • Monitor sales performance and suggest improvements for promotions.
  • Maintain store cleanliness, safety, and compliance with regulations.
  • Supervise and train staff to uphold productivity and service standards.
  • Handle cash flow management and daily financial reporting.
  • Work with management to align store goals with financial targets.
  • Oversee building and equipment maintenance, ensuring timely repairs and servicing.
  • Ensure all business licenses are renewed on time and properly displayed.
  • Liaise with authorities during store inspections and ensure compliance with regulations.

Requirements

  • Minimum SPM qualification.
  • At least 2 years of experience in Retail Supermarket, Wholesale, or Trade industry.
  • Proficient in English and Bahasa Malaysia.
  • Experience in safe food handling within a grocery store environment.
  • Strong leadership and organizational skills.
  • Good attitude with strong communication and negotiation skills.
  • Ability to motivate and train staff effectively.
  • Willing to work in Bandar Sri Damansara, Kuala Lumpur.
  • Work schedule: 6 days a week, 12 hours shift.