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Key Account Manager

Location
Subang Jaya, Subang Jaya, Selangor
Job Type
Full time
Salary
MYR 8,000 – MYR 12,000/month
Experience
3–5 years

About the Company

The organisation stands as a pioneer specializing in disposable protection wear and consumer personal care products. As the proud brand owner of two renowned brands, the company has been dedicatedly serving healthcare professionals and consumers since its establishment in 1991.

Responsibilities

  • Manage and grow assigned key retail account(s), including sales performance, listings, promotions and account development.
  • Build strong relationships with buyers, category managers and key retailer stakeholders.
  • Develop account plans and commercial proposals that support both retailer objectives and the company's growth ambitions.
  • Monitor account performance and identify opportunities to improve sales, distribution, assortment and promotional effectiveness.
  • Partner with Marketing, Supply Chain, Finance and other internal teams to ensure strong execution across launches, promotions and ongoing account requirements.
  • Identify and develop new retail, pharmacy and distribution opportunities for the company.
  • Build relationships with prospective customers and present relevant brand, product and commercial opportunities.
  • Lead new account and product listing discussions from initial engagement through to commercial agreement and launch.
  • Develop a sustainable pipeline of potential customers and growth opportunities.
  • Identify opportunities to expand distribution, assortment, visibility and overall account value.
  • Understand retailer strategies, shopper needs and category dynamics to develop relevant commercial proposals.
  • Negotiate listings, promotions and trading terms within agreed commercial parameters.
  • Use sales and market insights to recommend actions that strengthen account performance and future growth.

Requirements

  • Bachelor's Degree in Business Administration, Marketing or a related field.
  • 3-5 years of experience in Key Account Management, preferably within FMCG, healthcare, personal care, pharmacy or consumer products.
  • Experience working with major retail or pharmacy chains is an advantage.
  • Strong relationship-building and stakeholder management capabilities.
  • Experience securing new listings, developing new customers or growing accounts is highly valued.
  • Commercially astute with good negotiation, analytical and presentation skills.
  • Proactive and comfortable taking initiative in identifying and developing business opportunities.
  • Able to work independently, manage priorities and take ownership of business outcomes.
  • Resilient and adaptable, with the ability to build opportunities over longer retailer decision cycles.
  • Languages: English, Bahasa Malaysia, Chinese (added advantage).
  • Working Hours: Monday to Friday, 8.30am to 5.30pm.
  • Willing to work in Subang Jaya, Selangor.
  • Willing to travel around the Klang Valley for customer meetings and store visits.