About the Company
The company is an established international freight forwarder in Malaysia, connecting businesses to the world since 2003. Backed by a strong global agent network, it provides sea freight (FCL, LCL and consolidation), air freight, domestic road transport, CFS warehousing and transloading services.
Responsibilities
- Sales Strategy Development: Develop effective sales strategies to promote the company's services.
- Customer Acquisition: Identify potential customers and develop strategies to acquire new business.
- Market Research: Conduct market research to identify new opportunities and understand customer needs.
- Performance Analysis: Analyze sales performance and make necessary adjustments for optimization.
- Proposal Development: Create compelling proposals for potential customers.
- Collaboration: Collaborate with internal teams to ensure alignment of sales strategies with company objectives.
- Customer Relationship Management: Build and maintain relationships with customers and potential customers.
- Customer Communication: Contact potential and existing customers by phone, email, and in-person during sales activity to develop and foster effective relationships and networking.
- Enquiry Handling: Handle customer enquiries and arising questions followed by preparation, and sending quotations on good coordination that can lead to sales closure.
- Sales Target Achievement: Achieve individual monthly sales targets set for Sea Export and Import, customs clearance, and Air freight shipment with a driven sales mindset.
- Competitor Analysis: Keep in view of friendly competitor's rates and services with feedback to Management for further analysis and action/recommendation.
- Payment Monitoring: Ensure customers' payments are within the company's credit target by monitoring customers existing/new payment trend and their trade records.
- Additional Tasks: Perform any other sales tasks that may be assigned by Management from time to time.
- Market Opportunities: Participate in identifying market and new account opportunities in Sales Team Meetings.
Requirements
- Preferably minimum SPM or above.
- Preferably a minimum of 1 to 2 years of working experience in Indoor/Outdoor Sales & Marketing in a similar field.
- Good Communication with an open sales-driven mind.
- Strong knowledge of the logistics, shipping, or freight forwarding industry.
- Exceptional interpersonal, communication, and negotiation skills.
- Leadership and team management experience.
- Languages: English, Bahasa Malaysia, Mandarin.
- Working Hours: Monday to Friday, 9.00am to 6.00pm.
- Willing to work in Bandar Puteri Klang or Puchong, Selangor.
- Willing to travel.